User Experience (UX) Consulting + Site Audits
Strategic guidance for smooth and intuitive journeys
Professional website audits and user experience consulting for natural health and wellness providers. A blend of clarity, empathy and data-driven insight. For websites that feel intuitive, trustworthy and easy to navigate.
As a wellness professional, your website should feel like an extension of the care you provide. Sometimes even the most beautiful websites can leave visitors feeling lost and uncertain. If potential customers can’t find what they need, they may never take the next step to book or reach out. That’s where UX (User Experience) consulting and web site audits come in. A UX audit looks beyond visuals to understand how real people interact with your website. Learn what feels confusing, what builds trust, and what drives your users to take action.
Start with a Discovery Site Audit
Book a Discovery Site Audit: a simple, professional review revealing 3 key opportunities to improve clarity, trust and flow.
Accessibility Consulting; WCAG Compliance & Inclusive Design
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71% of customers with accessibility needs will click away from a website that they find difficult to use.
Accessibility isn’t just about meeting technical standards. It’s about ensuring every person who visits your site can connect with your message and access your services comfortably.
As a health and wellness provider or brand, inclusivity is already part of your values. Accessibility consulting helps extend that care online. Through a focused site audit based on WCAG (Web Content Accessibility Guidelines), I’ll identify barriers that might prevent visitors from engaging fully with your website and provide clear, actionable steps to improve usability for all.
Accessibility Consulting Includes:
WCAG 2.2 Review: Evaluation of your site’s compliance with the latest accessibility standards.
Practical Recommendations: Clear explanations and prioritized actions to improve accessibility without overwhelming you or your developer.
Inclusive Design Guidance: Insights on colour palettes, typography and layout to make your website feel more open and readable.
Assistive Technology Testing: Basic checks for screen reader and keyboard navigation compatibility.
Accessibility Statement Support: Help crafting a professional, client-friendly accessibility statement for your website.
UX Consulting and Website Audits
From usability testing to accessibility reviews, each service is designed to help your website work smarter for your business.
UX Consulting and Site Audit Services:
- User Experience Audits
- Usability Testing
- User Journey Mapping
- UX Copy and Microcopy Improvement
- Accessibility Compliance Reviews (WCAG)
- Conversion Optimization
- Navigation and Information Architecture Analysis
- Wireframing and UX Redesign Recommendations
- Performance and Interaction Analysis
- UX Strategy and Ongoing Consulting
A Holistic Approach to User Experience for Wellness Provider Websites
UX consulting and site audits for therapists, naturopaths, yoga studios, holistic practitioners, wellness brands and more.
Your clients come to you seeking ease, support, and understanding; your website should offer the same. My UX consulting approach is rooted in empathy and backed by extensive experience with responsive development, accessibility guidelines and behaviour-based design. I’ll help you identify where users hesitate or disengage. Next comes clear, actionable recommendations that make your website more welcoming and effective. The result: an online experience that feels as trustworthy and intentional as the services or products you provide.
UX Consulting, Website Audits, WCAG Accessibility Reviews and More
User Experience Audits
Get an expert review of how people actually experience your site. Identify what’s working, what’s confusing, and where visitors drop off. You’ll receive clear, prioritized recommendations for improving flow, clarity and conversions.
Usability Testing and Analysis
A structured, best-practice analysis based on UX principles. Perfect for identifying usability issues, accessibility gaps and opportunities to strengthen your site’s trustworthiness and ease of use.
User Journey Mapping
Understand how potential clients move through your website. From their first impression to booking a service or making a purchase. Improve flow and make every step feel intuitive and supportive.
UX Writing and Microcopy Improvement
Even the smallest details, like button labels and form instructions, shape the client’s online experience. Polished, empathic microcopy helps visitors feel guided and supported while navigating a website.
Accessibility Compliance Reviews (WCAG)
Accessibility isn’t just a compliance checkbox, it’s a reflection of care. Ensure your website is usable for everyone, including visitors with visual, cognitive or physical differences.
Conversion Optimization
Turn more visitors into clients by improving calls to action, layout flow and emotional connection. Subtle design and messaging shifts can have a big impact on results.
Navigation and Information Architecture Analysis
A clear site structure helps visitors find what they need; quickly and confidently. I’ll review your menus, page hierarchy and content flow for better organization and usability.
Wireframing and UX Redesign Recommendations
If you’re planning a website refresh or redesign, I can help map the ideal structure, layout and user flow. Save time and ensure your new site supports your business goals.
Performance and Interaction Analysis
Slow or clunky interactions can frustrate users. I’ll assess loading speed, responsiveness and layout stability to make your website feel seamless across devices.
UX Strategy and Ongoing Consulting
For teams or brands that want continuous improvement, I offer ongoing UX strategy and collaboration. Together, we’ll track engagement, test improvements, and evolve your site over time.
User Experience Specialist
Why Work With Me
I bring over 14 years of experience with web design, branding, user experience and SEO – plus a genuine passion for holistic wellness and helping people thrive.
I understand both the technical and emotional sides of digital design. The part that makes a website functional, and the part that makes it feel right.
That means you’ll get UX consulting services and site audits that:
- Balance data with empathy
- Respect the sensitivity of wellness audiences
- Create smoother, more meaningful digital experiences
- Help your website convert with compassion, not pressure
Discovery Site Audit
A quick, expert review of your website to highlight the most impactful opportunities for improvement in design, usability and performance.
A Discovery Site Audit is perfect if you want a quick expert perspective before investing in a full redesign or audit. Start here to uncover your top opportunities for improvement. If you decide to move forward with a full UX audit, design or content project, your audit cost will be credited toward the project total.
Discovery Site Audit
Price in Canadian Dollars- 3 clear opportunities for improvement
- Written summary explaining the findings
- Practical next steps you can implement immediately (DIY or with your designer)